Troubleshooting Tips

If you are experiencing inadequate heating or cooling or the unit is not running, check the following before calling for Emergency Repair Service:

  • Is the furnace or air conditioner switch on?
  • Is the fuse/circuit breaker OK?
  • Is the thermostat set correctly?
  • Is the gas pilot on? (heating)
  • Is the outdoor coil clear of debris? (cooling)
  • Is the filter dirty?
  • Is the fan motor operating?

Having the answers to these questions will assist us in providing you with the best service and may help you to avoid an unnecessary emergency service call.

If you are still experiencing problems, please call our Emergency Service Number - Available 24 Hours: 330-923-1333